As a leader, you are faced every day with the need to keep up with technology while preparing your team for future challenges. At Portfolio’s Digital Transformation conference, we looked at digitalization from many angles. In a panel discussion, we also discussed the skills you need and how to transform your organization to succeed. Here are the key insights!
What does digital readiness mean today?
Treating digital skills as regular skills listed on a CV is not feasible anymore: if you see “confident Word and Excel user” listed somewhere, it’s one thing. But being adaptable and open to continuous improvement is another level; it’s what you should look for in candidates.
Why?
Because the tools that support the work most effectively are constantly changing. And for your business, it’s essential not just to talk about digital but to integrate it into day-to-day operations: build a team and an organizational culture that embraces digital transformation and supports it.
How to take advantage of the rise of AI
No matter the field, artificial intelligence and automation capabilities have already transformed how we work. Just as some people use a pencil to create masterful art while others make simple sketches, the true power of AI lies not in the tool itself, but in the skill of those who wield it. The key is to identify and learn from individuals who can think creatively and use new technologies in nuanced, complex ways.
And let’s not forget about critical thinking skills, which are more essential now in the age of AI than ever before. While AI can efficiently generate content and solutions, its output often requires careful scrutiny and skilled interpretation.
Rethink your recruitment
Traditional, position-based recruitment is evolving as organizations recognize the need for more dynamic talent strategies. Companies now focus on identifying and developing skills within their existing workforce. This approach emphasizes horizontal career opportunities alongside vertical progression, with an increasing trend toward building project teams based on collaborative skill sets that can effectively work toward specific goals.
How to manage change as a leader
As a leader, you’re crucial in driving digital transformation. Leading by example means more than discussing change—it requires creating a psychological safety net where your team feels empowered to innovate. Encourage experimentation, viewing each perceived ‘failure’ as a valuable learning opportunity to discover more effective solutions.
New ways to retain talent
Retention remains a critical organizational challenge, with strategies evolving continuously to keep employees satisfied.
Practical retention strategies:
- Structured Training: Implement focused, short training sessions on technology tools and soft skills. Enable immediate practical application and create internal knowledge-sharing programs where experienced colleagues mentor new team members.
- Engagement Initiatives: Introduce regular career development discussions, establish clear progression paths, and promote self-driven professional growth.
- Continuous Improvement: Conduct frequent pulse-check surveys and rapidly incorporate learned insights into operational practices.
Multiple generations, one team
Three generations now interact in professional settings, presenting both challenges and opportunities. Leverage this diversity through reverse mentoring—a two-way knowledge exchange where younger colleagues share digital expertise while experienced professionals provide industry insights and networking wisdom. Strategically create mixed project teams that harness each generation’s unique strengths to drive collective success.
Use multichannel communication: Embrace diverse communication platforms, from in-person meetings to digital chat applications. Recognize that colleagues have different preferences: Some may prefer video calls, while others favor structured emails. The critical goal is ensuring information accessibility for everyone, regardless of their preferred communication method.
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Digital transformation is an opportunity. Every small step and every new tool can bring you closer to a working environment where different generations, skills, and perspectives naturally reinforce each other. Are you ready to take off? We’re here to help, whether you need training or talented IT professionals to take the next step.